shipping & returns

shipping policy

  • All domestic packages will be shipped via

  • USPS Ground: Up to 2-8 business days 

  • USPS priority mail express: Up to 2 business days (WEEKENDS DO NOT APPLY, for example Friday order placed order will be shipped Monday)

  • USPS Priority Mail: Up to 1-3 business days

  • International: Up to 7-9 business days depending on your location

return & exchange policy

Items are only available for exchange if Hairarchy Boutique made a mistake on our end or if your item came damaged (*Please refer to FAQ). Altering our bundles or wigs in any way is at your own risk, altering includes; cutting, trimming, razoring, removing clips, toning, dying, coloring, purple shampoo, color depositing products, perming, chemical straightening, swimming in chlorine water & more.

Hairarchy hair may not be returned or exchanged, No exceptions will be made. Human hair extensions are considered a hygienic product. This is an industry standard and other hair extensions suppliers do not allow returns of opened items for the same reasons.

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